Scheduled Job Stream Batch Processes Not Running On Scheduled Date/time

(Doc ID 2317412.1)

Last updated on OCTOBER 13, 2017

Applies to:

Oracle Financial Services Revenue Management and Billing - Version 2.5.0.4.0 and later
Information in this document applies to any platform.

Symptoms

On : 2.5.0.4.0 version, ZZ - Common Routines

Scheduled job stream batch processes not running on scheduled date/time

You have created a workflow process schedule in production, however it does not appear to be running as scheduled.


ERROR
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- 2017-07-29 00:00:05,974 [SchedulerDaemon] INFO (support.changehandlers.ChangeEventHandler) The following rule was violated: WorkFlowProcessShedule:validateDateNotInPast : Validate schedule date is not in past
 - 2017-07-29 00:00:05,990 [SchedulerDaemon] INFO (api.program.Displayer_Impl) CIPWFCAN
 - 2017-07-29 00:00:05,990 [SchedulerDaemon] INFO (api.program.Displayer_Impl) 12001110121
 - 2017-07-29 00:00:06,019 [SchedulerDaemon] INFO (api.program.Displayer_Impl) Workflow schedule date 2017-07-29-00.00.00 must be in the future.



STEPS
-----------------------
The issue can be reproduced at will with the following steps:
Create a workflow process schedule

BUSINESS IMPACT
-----------------------
The issue has the following business impact:
Due to this issue, users cannot schedule workflow

Changes

 

Cause

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