Not Able to Do Event Adjustment When an Item Has Multiple Event Types
(Doc ID 2317544.1)
Last updated on MARCH 18, 2019
Applies to:
Oracle Communications Billing and Revenue Management - Version 7.5.0.17.0 and laterInformation in this document applies to any platform.
Symptoms
On : 7.5.0.17.0 version, Customer Care
Actual Behavior:
==========
The user was not able to do event adjustment when an item has multiple event types.
"Adjust Selected" option was available only for one event type.
Expected Result:
==========
"Adjust Selected" option should be available for all events.
Steps to reproduce:
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The issue can be reproduced at will with the following steps:
1) Create an account
2) Pass 3 different types of event belonging to same service and same item POID
3) Bill the account
4) Go to the bill
5) Select service
6) Select Item with amount
7) Try to adjust all the 3 events
Changes
Cause
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In this Document
| Symptoms |
| Changes |
| Cause |
| Solution |
| References |