Events Not Visible From BCUI For a Non-payinfo Billinfo

(Doc ID 2317552.1)

Last updated on OCTOBER 19, 2017

Applies to:

Oracle Communications Billing and Revenue Management - Version and later
Information in this document applies to any platform.


On : version, Customer Care


The issue can be reproduced at will with the following steps:
1) Create a account with a default payinfo
2) Create a sub-ord / non-paying billinfo pointing to the default billinfo
This can be done after removing the following validation at file fm_cust_pol_valid_billinfo.c

if (a_pdp && ap_pdp && (PIN_POID_COMPARE(a_pdp, ap_pdp, 0, ebufp) == 0)) {

vp = (void *)"Account for parent and subord are the same";
fm_cust_pol_valid_add_fail(res_flistp, PIN_FLD_ACCOUNT_OBJ,
(char *)vp, (void *)a_pdp,
3) Pass usage for the non-paying billinfo associated to a service
4) Do a bill now on the non-payinfo billinfo by selecting the item
5) From BCUI: Open the account -> Bills Tab -> Switch Bills -> Select the bill now
6) Open the usage / event details

The service is not visible and the event details cannot be displayed. Events not visible from BCUI for a non-payinfo billinfo.

Expected Result
The service has to be clicked to get the list of item and then view the event details




Sign In with your My Oracle Support account

Don't have a My Oracle Support account? Click to get started

My Oracle Support provides customers with access to over a
Million Knowledge Articles and hundreds of Community platforms