PlatformServices Localhost Access Log Shows Intermittent HTTP Response 500s: POST /eac-agent/IDelegateServer HTTP/1.1 500
(Doc ID 2317987.1)
Last updated on MAY 04, 2020
Applies to:
Oracle Commerce Guided Search / Oracle Commerce Experience Manager - Version 6.0.0 and laterInformation in this document applies to any platform.
Symptoms
Oracle Commerce Guided Search / Experience Manager's PlatformServices Tomcat shows occasional 500 "Internal Server Error" HTTP response codes in the localhost access log.
No other errors or negative behaviors are apparent in this environment.
Error Code
Impact
This Knowledge Document is intended to document a scenario in which there is no impact from receiving these errors, and they are not actively associated with any unwanted server behavior. If other issues are occurring in the environment, HTTP 500 errors may be associated with those behaviors, and shot not be ignored. This document outlines why an environment might see HTTP 500 responses on IDelegateServer requests on an otherwise completely healthy implementation.
Changes
No recent changes.
Cause
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In this Document
| Symptoms |
| Error Code |
Impact |
| Changes |
| Cause |
| Solution |
| References |