When Configuring a Proxy User the Change Does Not Seem to be Immediate

(Doc ID 2318020.1)

Last updated on OCTOBER 31, 2017

Applies to:

Primavera Unifier Cloud Service - Version 17.1 and later
Primavera Unifier - Version 17.7 and later
Information in this document applies to any platform.

Goal

When configuring yourself to be a Proxy for a specific User in Unifier, why doesn't the "Proxy For" list update immediately?

Detailed Steps to Reproduce the Issue:

  1. Access Unifier environment with your own personal login
  2. Navigate to User Administration > Company or Partner Users > Select a User.
  3. Click on the "Proxy" tab > Under "Users who can act as my Proxy:", click "Add..." > Click "Select" > Select you own user name.
  4. Do not Select a Start or End Date/Time (meaning, you should be this person's proxy immediately upon clicking OK).
  5. Click on the drop down next to your name (upper right corner of Unifier window) > Hover on "Proxy For" > Note the users listed that you can be a proxy for.
  6. The User that you previously made yourself a proxy for is not listed. 

The same results are encountered when removing yourself as a proxy for another user, the "Proxy For" list is not immediately updated.

Solution

Sign In with your My Oracle Support account

Don't have a My Oracle Support account? Click to get started

My Oracle Support provides customers with access to over a
Million Knowledge Articles and hundreds of Community platforms