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Workflow Error When Going From Hold to Released or Complete on Change Orders And Manufacturer Orders (Doc ID 2318134.1)

Last updated on JUNE 07, 2018

Applies to:

Oracle Agile Product Collaboration - Version 9.3.6.0 and later
Information in this document applies to any platform.

Symptoms

Workflow error when going from Hold to Released or Complete on Change Orders and Manufacturer Orders

When user changes status from Hold to Released or Complete on any subclass of Change Order or Manufacturer Order, user gets the error
"You have encountered an Agile internal error. Please record the steps to reproduce this problem and report to Agile support."

However, user is not getting this error when there are no affected items on the object - Change Order or Manufacturer order.
User is also not getting the error on the subclasses of Change Requests
 
Steps

The issue can be reproduced at will with the following steps:
1. Create Change Order
2. Add item to Affected Items tab
3. Try to move from Hold Status to Released status or Complete status



Changes

 

Cause

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