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Suspense Payment Allocation Amount Populated with NaN Characters (Doc ID 2318455.1)

Last updated on JUNE 14, 2022

Applies to:

Oracle Communications Billing and Revenue Management - Version 7.5.0.0.0 and later
Information in this document applies to any platform.

Symptoms

On : 7.5.0.17.0 version, Customer Care

ACTUAL BEHAVIOR
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When allocating a suspense payment with amount more than 1 Million to an account on BCUI (Billing Care User Interface), the payment amount gets displayed as "NaN.00"

EXPECTED BEHAVIOR
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The payment amount to be allocated should be displayed correctly with the exact value.

STEPS
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1. Login to BCUI
2. Click on Payment Suspense
3. Post a payment with 6,100,100.01
4. Click on the posted 6,100,100.01, and add one account to be allocated
5. Click on 'Add Account', then see that "NaN.00" gets displayed on the 'Add Allocation' field


Cause

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In this Document
Symptoms
Cause
Solution
References


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