Suspense Payment Allocation Amount Populated with NaN Characters

(Doc ID 2318455.1)

Last updated on OCTOBER 24, 2017

Applies to:

Oracle Communications Billing and Revenue Management - Version and later
Information in this document applies to any platform.


On : version, Customer Care

When allocating a suspense payment with amount more than 1 Million to an account on BCUI (Billing Care User Interface), the payment amount gets displayed as "NaN.00"

The payment amount to be allocated should be displayed correctly with the exact value.

1. Login to BCUI
2. Click on Payment Suspense
3. Post a payment with 6,100,100.01
4. Click on the posted 6,100,100.01, and add one account to be allocated
5. Click on 'Add Account', then see that "NaN.00" gets displayed on the 'Add Allocation' field


Sign In with your My Oracle Support account

Don't have a My Oracle Support account? Click to get started

My Oracle Support provides customers with access to over a
Million Knowledge Articles and hundreds of Community platforms