Web.config In RM Changes Endpoint To Default Constantly Causing Functionalities To Stop Working

(Doc ID 2318880.1)

Last updated on OCTOBER 18, 2017

Applies to:

Oracle Insurance Insbridge Rating and Underwriting - Version 5.2.0.0.0 and later
Information in this document applies to any platform.

Symptoms

On : Insbridge 5.2.0.0.0 version, SoftRater Engine

ACTUAL BEHAVIOR
---------------
Web.config in RM changes endpoint to default constantly causing functionalities to stop working

The SoftRater Environment Override is empty.

Although the web.confg under RM is set up and tested correctly, hours later users report the SoftRater Environment Override issue.


EXPECTED BEHAVIOR
-----------------------
Endpoint should not change to default.


BUSINESS IMPACT
-----------------------
The issue has the following business impact:
Due to this issue, there is a SoftRater Environment Override issue.

Cause

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