Error code: 0x800F081F Trying to Install .NET 3.5 for Contractor in Windows 7

(Doc ID 2319014.1)

Last updated on NOVEMBER 03, 2017

Applies to:

Primavera Contractor - Version 6.1 and later
Information in this document applies to any platform.

Symptoms

When attempting to install .NET 3.5 for Contractor 6.1,
the following error occurs.

ERROR

  The following feature couldn't be installed:

  .NET Framework 3.5 (includes .NET 2.0 and 3.0)

  Error code: 0x800F081F

Or ERROR

Windows couldn't find required files to complete the requested changes. Make sure you're connected to the internet and try again.

Error Code: 0x800F081F


STEPS

The issue can be reproduced at will with the following steps:
1. Try to install .NET 3.5 by searching "Turn Windows Features On or Off"
2. See first or second error pop up.

BUSINESS IMPACT

The issue has the following business impact:
Due to this issue, users cannot install .NET 3.5.

Changes

 

Cause

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