After Selecting Multiple Timesheet Records to Approve Only Some Get Approved

(Doc ID 2319337.1)

Last updated on OCTOBER 20, 2017

Applies to:

Primavera P6 Enterprise Project Portfolio Management - Version 16.2.0.0 to 16.2.9.0 [Release 16.2]
Primavera P6 Enterprise Project Portfolio Management Cloud Service - Version 16.2.0.0 to 16.2.9.0 [Release 16.2]
Information in this document applies to any platform.

Symptoms

ACTUAL BEHAVIOR
While attempting to approve multiple timesheets at once in P6 Web Time Approval, some of the selected timesheets are not getting approved.

EXPECTED BEHAVIOR
All selected timesheets should be approved.

STEPS
The issue can be reproduced at will with the following steps:

  1. Log in to P6 as user a user with approval access
  2. Navigate to Dashboard > Approve Timesheets
  3. Set approving as 'Resource Manager' or ‘Project Manager’
  4. Select 'Action Required'
  5. Set custom start
  6. Set custom finish date
  7. Check only 'Submitted' Status
  8. CTRL+CLICK first 3 submitted time sheets returned under Status –Submitted
  9. Right Click then select Approve 3 Timesheets
  10. Notice after the approval not all time sheets selected were approved, only some

BUSINESS IMPACT
The issue has the following business impact:
Due to this issue, users cannot mass approve timesheet records.

 

Changes

 

Cause

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