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MCAD Connector Crashing Solidworks When Using a 4K Graphics Card (Doc ID 2319716.1)

Last updated on APRIL 05, 2018

Applies to:

Oracle Agile PLM MCAD Connector - Version 3.6 and later
Information in this document applies to any platform.

Symptoms

On MCAD SolidWorks connector 3.6 version.

Using a 4K graphics card on Windows. Solidworks crashes When trying to start Solidworks with xPLM connector enabled



Steps to Reproduce

The issue can be reproduced at will with the following steps:
1. Attempt to start Solidworks with MCAD connector on a Windows 10 machine that has a 4 k Graphics. Solidworks will crash.


Changes

 Using a 4 K Graphics Card.

Cause

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