MCAD Connector Crashing Solidworks When Using a 4K Graphics Card
(Doc ID 2319716.1)
Last updated on FEBRUARY 01, 2021
Applies to:Oracle Agile PLM MCAD Connector - Version 3.6 and later
Information in this document applies to any platform.
Using a 4K graphics card on Windows. Solidworks crashes with the following error when trying to start Solidworks with xPLM connector enabled:
You appear to have experienced problems with the last time you loaded the XPlmSW add-in.
Do you wish to continue loading this add-in ?
--> Yes, continue to load XPlmSWAddin
--> No, disable XPlmSWAddin.
Steps to Reproduce
The issue can be reproduced at will with the following steps:
1. Attempt to start Solidworks with MCAD connector on a Windows 10 machine that has a 4K Graphics. Solidworks will crash.
Using a 4K Graphics Card.
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