Audit Trail Is Giving Wrong Information In Demantra Work Sheet

(Doc ID 2319986.1)

Last updated on OCTOBER 25, 2017

Applies to:

Oracle Demantra Demand Management - Version 12.2.6.2 and later
Information in this document applies to any platform.

Symptoms

On : 12.2.6.2 version, Worksheet

ACTUAL BEHAVIOR
---------------
Audit Trail record is showing two different dates for SAME Combination when viewed in different time zones (US PDT vs India IST)

EXPECTED BEHAVIOR
-----------------------
Audit Trail record should show the same date for the SAME Combination.

STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Open worksheet.
2. Check Audit Trail records, once in US PDT time zone and once in India IST time zone
3. See that the Time stamps are different.

BUSINESS IMPACT
-----------------------
Issue can lead to end user confusion as to when worksheet data was actually changed.

Cause

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