How To Rename And Hide 'Out of the Box' Fields Name In Ideas - Instantis EnterpriseTrack

(Doc ID 2320223.1)

Last updated on OCTOBER 27, 2017

Applies to:

Instantis EnterpriseTrack Cloud Service - Version 17.1 and later
Instantis EnterpriseTrack - Version 17.1 and later
Information in this document applies to any platform.

Symptoms

As an Administrative User, Text fields for Idea Creation in the Idea Portal or UI are unable to be hidden from view when creating a new Idea, Admin cannot locate where the fields are maintained in order to hide from visibility.

STEPS to Verify

1. Access Instantis as Application Administrator (or customer generated Administrator account)
2. Navigate to Administration
3. Use search in Administration to locate Idea administration possibilities, only one available is "Idea Routing", this is not field changes
4. Navigate to "Custom Fields" and "Manage Custom Fields For Idea" the only possible location for field changes for Ideas, and the fields needing change are unable to be changed.

Cause

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