Targetting to a Device From Condition Summaries Can Cause System to Hang

(Doc ID 2320238.1)

Last updated on NOVEMBER 06, 2017

Applies to:

Oracle Utilities Network Management System - Version 2.3.0.0.0 to 2.3.0.1.0 [Release 2.3]
Oracle Network Management for Utilities - DMS - Version 2.3.0.0.0 to 2.3.0.1.0 [Release 2.3]
Information in this document applies to any platform.

Symptoms

On : 2.3.0.0.0 version, Web Workspace

Web Workspace occasionally locks up after an operator targets to the viewer from the Condition Summaries tool.


The issue can be reproduced at will with the following steps:

1. Login to Web Workspace.  Grab Authority over all control zones.  Open the Condition Summaries tool
2. Select the first row and hit the Target button. Wait half a second.
3. Select next row and hit the Target button. Wait half a second.
4. Repeat step 3 until the system hangs

Changes

 

Cause

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