Running Custom Report Results in No Data With Only the Template Being Displayed

(Doc ID 2320239.1)

Last updated on MARCH 16, 2018

Applies to:

Primavera Unifier Cloud Service - Version N/A and later
Primavera Unifier - Version 9.7 and later
Information in this document applies to any platform.

Symptoms

When running a Custom Report, only the Template is returned, there is no data in the report.

STEPS
--------------
The issue can be reproduced at will with the following steps:

  1. Log into the Unifier Environment as a user with the required permissions to access the Custom Report in the Project/Shell or at Company Level.
  2. Navigate to the Custom Report node in the Project/Shell or Company Level --> Find the Custom report to be run --> Select the report --> Click "Report" to run it.
  3. A resulting report is created, but there is no data in it, only the empty template is produced.

 

Cause

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