Profile Objects Not Getting Deleted from ECE Customer Cache

(Doc ID 2320273.1)

Last updated on NOVEMBER 08, 2017

Applies to:

Oracle Communications BRM - Elastic Charging Engine - Version 11.3.0.0.0 and later
Information in this document applies to any platform.

Symptoms

On : 11.3.0.3.0 version, Customer data management

There was a problem with BRM-ECE synchronization during profile management.

ACTUAL BEHAVIOR
--------------------
Profile (/profile/serv_extrating) objects got deleted from BRM but remained in the ECE cache.

EXPECTED BEHAVIOR
-----------------------
Profile objects should be deleted from ECE cache if the same got deleted from BRM.

STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. create account with 1 /service
2. create profile A (/profile/serv_extrating) using PCM_OP_CUST_MODIFY_PROFILE
3. create profile B
4. delete profile A using PCM_OP_CUST_DELETE_PROFILE
5. delete profile B

Customer cache:

 

Changes

 

Cause

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