Partial Tax Only Adjustment

(Doc ID 2320623.1)

Last updated on OCTOBER 31, 2017

Applies to:

Oracle Communications Billing and Revenue Management - Version 7.5.0.0.0 and later
Information in this document applies to any platform.

Goal

Scenario:

There is a requirement regarding adjustments, in which a CSR must be able to perform partial tax only on event-level adjustments using Billing and Revenue Management (BRM) Customer Center (CC).
Currently, there is an option for "Tax only adjustment" in BRM CC when event level adjustments are performed this option does a 100% adjustment on the tax amounts.
If one selects this option, there is no option to enter amount or percentage of the adjustment on tax. How can one achieve this ?

Note:

Attempted to perform partial tax adjustments using the flist shown below which is triggered by BRM CC and one is able to achieve the same.

#PCM_OP_AR_EVENT_ADJUSTMENT
0 PIN_FLD_POID POID [0] 0.0.0.1 /account 319117 0
0 PIN_FLD_EVENTS ARRAY [0] allocated 20, used 1
1 PIN_FLD_POID POID [0] 0.0.0.1 /event/billing/product/fee/cycle/cycle_forward_monthly 306016076242934349 0
0 PIN_FLD_ADJUSTMENT_INFO ARRAY [0] allocated 20, used 3
1 PIN_FLD_PERCENT DECIMAL [0] 50
1 PIN_FLD_RESOURCE_ID INT [0] 826
1 PIN_FLD_FLAGS INT [0] 10
0 PIN_FLD_PROGRAM_NAME STR [0] "Customer Center"
0 PIN_FLD_DESCR STR [0] "[Bad Debt Fraud] "
0 PIN_FLD_REASON_ID INT [0] 1
0 PIN_FLD_REASON_DOMAIN_ID INT [0] 37



Solution

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