Partial Tax Only Adjustment
Last updated on OCTOBER 31, 2017
Applies to:Oracle Communications Billing and Revenue Management - Version 22.214.171.124.0 and later
Information in this document applies to any platform.
There is a requirement regarding adjustments, in which a CSR must be able to perform partial tax only on event-level adjustments using Billing and Revenue Management (BRM) Customer Center (CC).
Currently, there is an option for "Tax only adjustment" in BRM CC when event level adjustments are performed this option does a 100% adjustment on the tax amounts.
If one selects this option, there is no option to enter amount or percentage of the adjustment on tax. How can one achieve this ?
Attempted to perform partial tax adjustments using the flist shown below which is triggered by BRM CC and one is able to achieve the same.
0 PIN_FLD_POID POID  0.0.0.1 /account 319117 0
0 PIN_FLD_EVENTS ARRAY  allocated 20, used 1
1 PIN_FLD_POID POID  0.0.0.1 /event/billing/product/fee/cycle/cycle_forward_monthly 306016076242934349 0
0 PIN_FLD_ADJUSTMENT_INFO ARRAY  allocated 20, used 3
1 PIN_FLD_PERCENT DECIMAL  50
1 PIN_FLD_RESOURCE_ID INT  826
1 PIN_FLD_FLAGS INT  10
0 PIN_FLD_PROGRAM_NAME STR  "Customer Center"
0 PIN_FLD_DESCR STR  "[Bad Debt Fraud] "
0 PIN_FLD_REASON_ID INT  1
0 PIN_FLD_REASON_DOMAIN_ID INT  37
Sign In with your My Oracle Support account
Don't have a My Oracle Support account? Click to get started
My Oracle Support provides customers with access to over a
Million Knowledge Articles and hundreds of Community platforms