Incorrect Milestone Is Sent Back To CRM

(Doc ID 2321006.1)

Last updated on OCTOBER 30, 2017

Applies to:

Oracle Communications Order and Service Management - Version 7.3.1.0.0 and later
Information in this document applies to any platform.

Goal

On : 7.3.1.0.0 version, Automation


1. OSM Order Item's milestone code has been updated with the correct milestone, but when it is being sent to CRM in the UPSDO request, it contains an incorrect milestone code. Also the same goes for RevisionPermissibleCode as well. Order item work line item has HARD PONR but "NOT YET" is sent in the UPDSO request message.

2. Line item status going as 'IN PROGRESS' in Milestone notification after Fulfilling Billing Complete. 

 

Solution

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