Partner Phone & Fax Numbers Validation Cannot Contain Some Characters

(Doc ID 2321130.1)

Last updated on OCTOBER 27, 2017

Applies to:

Oracle Retail Merchandising System - Version 16.0 and later
Information in this document applies to any platform.

Symptoms

In Oracle Retail Merchandising System(RMS), Partner Phone & Fax numbers cannot contain following characters: Space, "(", ")", "+".
This behavior is not consistent with other fields Phone & Fax across application, which accept these characters (e.g. Supplier Phone & Fax numbers).

Steps to recreate:
The issue can be reproduced at will with the following steps:
1. Select Task "Manage Partners"
2. Press Search & Select to edit one of the listed Partner
3. Press "Save and Close"
4. If the Phone/Fax number contains one of these characters, then blocking error messages, asking the user to enter valid Phone/Fax Numbers, prevent the user from proceeding:
 • Space
 • (
 • )
 • +
5. The error message related to the Fax Number is incorrect as it says “Enter Valid Phone Number” i/o “Enter Valid Fax Number”



Changes

 

Cause

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