Scheduler High Cycle Times with WARNING: assertion << All locations in matrix must be compatible >>

(Doc ID 2321264.1)

Last updated on OCTOBER 30, 2017

Applies to:

Oracle Utilities Mobile Workforce Management - Version 2.2.0.3.13 and later
Oracle Real-Time Scheduler - Version 2.2.0.3.13 and later
Information in this document applies to any platform.

Symptoms

The scheduler has a high cycle time and is fluctuating between 3000 and 6000. The scheduler log is of particular large size with many entries such as "All locations in matrix must be compatible >> failed in dm_mtrxInterface_2.c at line 394". These entries are being recorded numerous times every second.

Cause

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