In Team Member - My Tasks the Error Appears "Error While Trying To Load Activities: Java.lang.NullPointerException"

(Doc ID 2321295.1)

Last updated on NOVEMBER 28, 2017

Applies to:

Primavera P6 Team Member - Version 15.2.11.0 and later
Information in this document applies to any platform.

Symptoms

After logging into Team Member - My Tasks page certain users are getting the critical error "Error while trying to load activities: java.lang.NullPointerException"


Team Member P6WebAccess log file entry:

ERROR
-----------------------
PM com.oracle.pgbu.rest.resources.teammember.TeamMemberResourcehandleException SEVERE: Failed to load tasks with filter -activeAndCompleted
com.oracle.pgbu.teammember.services.common.TeamMemberServicesException: Error while trying to load activities: java.lang.NullPointerException


STEPS
-----------------------
The issue can be reproduced with the following steps:

  1. Login to Team Member - My Tasks
  2. Receiving the error : Error while trying to load activities: java.lang.NullPointerException


BUSINESS IMPACT
-----------------------
Due to this issue users cannot see list of tasks in Team Member, and users are unable to perform any actions in Team Member because the page will not load.

 

Cause

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