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Not Able To Login To Mobile Due To 'PKIX Path Building Failed:Unable To Find Valid Certification Path' (Doc ID 2321553.1)

Last updated on MAY 01, 2023

Applies to:

Oracle Utilities Mobile Workforce Management - Version 2.3.0.0.0 and later
Information in this document applies to any platform.

Symptoms

**Disclaimer:** This KM article may include the following abbreviations:

MWM - Oracle Utilities Mobile Workforce Management
OUAF/FW - Oracle Utilities Framework
SSL - Secure Socket Layer
JDK - Java Development Kit

On MWM v2.3.0.1.0


Not able to login to MWM device

The system was working but moved our MWM server to SSL port.  Now we are not able to login to Mobile device and getting error as "Error response received from server".

In server logs have error as "unable to find valid certification path to requested target".

spl_web.log



Cause

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