Oracle Stopped Working On Client Desktop (WIP)

(Doc ID 2321702.1)

Last updated on NOVEMBER 06, 2017

Applies to:

Oracle Documaker - Version 11.4 and later
Information in this document applies to any platform.

Symptoms

On : 11.4 version, Documaker Plugin

ACTUAL BEHAVIOR
---------------
Oracle Stopped Working on client desktop (WIP).

Desktop WIP Edit Plugin users are getting a random "Oracle Stopped Working" error on their desktop device.


EXPECTED BEHAVIOR
-----------------------
System should not randomly crash.

STEPS
-----------------------
The issue cannot be reproduced at will.

BUSINESS IMPACT
-----------------------
The issue has the following business impact:
Due to this issue, user productivity is impacted.

Cause

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