Customer Details Not Displayed From ECE Cache

(Doc ID 2321976.1)

Last updated on NOVEMBER 03, 2017

Applies to:

Oracle Communications BRM - Elastic Charging Engine - Version 11.3.0.0.0 and later
Information in this document applies to any platform.

Symptoms

ECE 11.3.0.1.1

Whenever an account is created, Elastic Charging Engine (ECE) cache is not displaying the account details rather throwing an error while attempting to read.

Problem is not with synchronization of accounts to ECE, but more of reading/querying details from the ECE cache.

Error while executing a select query and the console output is as shown below:

 

Changes

 

Cause

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