Routing Comments Field Length is Limited to 800 Characters - Why?
Last updated on OCTOBER 30, 2017
Applies to:Oracle Argus Safety - Version 8.1 and later
Information in this document applies to any platform.
On : 8.1 version, Case Form
Comments in the Routing Comments field in Activity tab will be truncated if exceeds 800 characters.
Routing comments should not be truncated as the field_length in DB shows 2000 chars.
Steps to Reproduce
The issue can be reproduced at will with the following steps:
- Go to activity tab
- Click Routing button
- Click Choose
- Enter 1000 characters into English and Japanese fields
- The text will be truncated to 800 characters.
Sign In with your My Oracle Support account
Don't have a My Oracle Support account? Click to get started
My Oracle Support provides customers with access to over a
Million Knowledge Articles and hundreds of Community platforms