Error in Claim Search Screen - Selection "Next Set" Goes to Advanced Search Instead of the Next Set

(Doc ID 2322331.1)

Last updated on FEBRUARY 09, 2018

Applies to:

Oracle Health Insurance Claims Adjudication - Version 2.17.2.0.0 and later
Information in this document applies to any platform.

Symptoms

When searching with simple search in the claims page, the results appear on the right hand side as they should. But when trying to navigate to the next set by selecting "Next Set", the screen goes to Advanced Search while it should go to next set. The workaround is to use Advanced Search.

The screen should advance to the next set up results instead of changing to advanced search.

Changes

Cause

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