Multiple Records Showing Up in Person UI against Same Person Identifier

(Doc ID 2323354.1)

Last updated on NOVEMBER 06, 2017

Applies to:

Oracle Financial Services Revenue Management and Billing - Version 2.6.0.0.0 and later
Information in this document applies to any platform.

Symptoms

On RMB 2.6.0.0 version, CI - Customer Information:
Multiple records showing in person screen against same Person Identifier.

ACTUAL BEHAVIOR
-------------------------
Seeing 2 records against same person Identifier in Person screen.

EXPECTED BEHAVIOR
--------------------------
Expectation is it should show one record per person Identifier.

Changes

 

Cause

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