My Oracle Support Banner

Bill Print Extract - Duplicate Adjustments For Bills With Bill Segments With The Same SA (Doc ID 2323422.1)

Last updated on SEPTEMBER 15, 2022

Applies to:

Oracle Utilities Customer Care and Billing - Version to [Release 2.4 to 2.5]
Information in this document applies to any platform.



A bill may have 2 bill segments of the same SA Id. The SA has 2 adjustments linked to it. 

The issue is when the bill is extracted, the adjustments appear for each bill segment making it look like a duplicate.

Printing letters using the extracted values results in doubling the adjustment amounts because it appears twice in the extract.




To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!

In this Document

My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.