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Payment Tool Error: ERROR_GetUTF8Str::PIN_ERR_CONV_MULTIBYTE (Doc ID 2323438.1)

Last updated on MARCH 20, 2019

Applies to:

Oracle Communications Billing and Revenue Management - Version 7.5.0.15.0 and later
Information in this document applies to any platform.

Symptoms

On : 7.5.0.15.0 version,

Unable to process payment reversal from Payment tool, it fails with the following error:


ERROR
-----------------------
PIN_ERR_CONV_MULTIBYTE




Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References


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