Update Order API is Not Working for OSM and State Policy Entry is Not Found In the Database
Last updated on MARCH 28, 2018
Applies to:
Oracle Communications Order and Service Management - Version 7.3.1.0.0 to 7.3.5.0.0 [Release 7.3.0]Information in this document applies to any platform.
Symptoms
On : 7.3.1.0.0 version, Order Lifecycle Management
Update Order API is not working for OSM and State policy entries are not found in the database
It is happening for all the cartridges.
1) When the following query is executed , no rows are displayed.
Select * from om_ospolicy_permission; If no rows selected
ERROR in the Logs:
-----------------------
ord:fault
You have attempted to perform a transaction that is not permitted. Contact your administrator to see what permissions are granted in the order state policy.
OrderID [429654]
Policy [MPLS_Create_LCP]
Transaction [UPDATE_ORDER]
State [closed.completed]
TargetState []
User [admin]
Namespace [MPLS]
Version [6.1.0.0.0]
unknown
You have attempted to perform a transaction that is not permitted. Contact your administrator to see what permissions are granted in the order state policy.
OrderID [429654]
Policy [MPLS_Create_LCP]
Transaction [UPDATE_ORDER]
State [closed.completed]
TargetState []
User [admin]
Namespace [MPLS]
Version [6.1.0.0.0]
Changes
Cause
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