Update Order API is Not Working for OSM and State Policy Entry is Not Found In the Database

(Doc ID 2323641.1)

Last updated on NOVEMBER 22, 2017

Applies to:

Oracle Communications Order and Service Management - Version 7.3.1.0.0 to 7.3.5.0.0 [Release 7.3.0]
Information in this document applies to any platform.

Symptoms

On : 7.3.1.0.0 version, Order Lifecycle Management

Update Order API is not working for OSM and State policy entries are not found in the database

It is happening for all the cartridges. 

 

1) When the following query is executed , no rows are displayed.

    Select * from om_ospolicy_permission; If no rows selected


ERROR in the Logs:
-----------------------
 ord:fault
  You have attempted to perform a transaction that is not permitted. Contact your administrator to see what permissions are granted in the order state policy.

OrderID [429654]
Policy [MPLS_Create_LCP]
Transaction [UPDATE_ORDER]
State [closed.completed]
TargetState []
User [admin]
Namespace [MPLS]
Version [6.1.0.0.0]
  unknown
  
  
  You have attempted to perform a transaction that is not permitted. Contact your administrator to see what permissions are granted in the order state policy.

OrderID [429654]
Policy [MPLS_Create_LCP]
Transaction [UPDATE_ORDER]
State [closed.completed]
TargetState []
User [admin]
Namespace [MPLS]
Version [6.1.0.0.0]

Changes

 

Cause

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