Patch Utility Fails With: "Error Occurred While Performing Undeploy - the Action You Performed Timed Out After ### Milliseconds"

(Doc ID 2323691.1)

Last updated on NOVEMBER 10, 2017

Applies to:

Primavera P6 Enterprise Project Portfolio Management - Version 17.10.0.0 and later
Information in this document applies to any platform.

Symptoms

When running the Patch Utility to update P6 Web from 17.7 to 17.10, the process is stuck at 21% progress and the following error is displayed in the install log:

Error occurred while performing undeploy - the action you performed timed out after 900.000 milliseconds.
PRM-Existing p6#17.7 deployment not deleted; it likely does not exist.

 

Changes

 

Cause

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