Patch Utility Fails With: "Error Occurred While Performing Undeploy - the Action You Performed Timed Out After ### Milliseconds"
(Doc ID 2323691.1)
Last updated on DECEMBER 04, 2019
Applies to:Primavera P6 Enterprise Project Portfolio Management - Version 18.104.22.168 and later
Information in this document applies to any platform.
When running the Patch Utility to update P6 Web from 17.7 to 17.10, the process is stuck at 21% progress and the following error is displayed in the install log:
Error occurred while performing undeploy - the action you performed timed out after 900.000 milliseconds.
PRM-Existing p6#17.7 deployment not deleted; it likely does not exist.
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