Performance Issue When Clicking On 'ADD_COLUMN_DETAIL' Button For A Promo Component

(Doc ID 2323794.1)

Last updated on NOVEMBER 07, 2017

Applies to:

Oracle Retail Price Management - Version 16.0 and later
Information in this document applies to any platform.

Symptoms

When clicked on ADD COLUMN DETAIL button after creating a Promo detail for a class(~200 items) and zone(~200 locs) level, it is not loading for more than 30 mins. As the process did not complete, users have to close the application and reopen application to use it further.

Steps to recreate:
The issue can be reproduced at will with the following steps:

  1. Create a promo component detail at class and zone level(for more item location combination)
  2. Select the promo component detail and click on ADD COLUMN DETAIL button
  3. Notice the process is taking more time and did not complete.

Changes

 

Cause

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