Clients Get Out of Sync - Managed Server Logs Show OptimisticLockException Messages

(Doc ID 2324262.1)

Last updated on NOVEMBER 07, 2017

Applies to:

Oracle Utilities Network Management System - Version 1.12.0.3 to 2.3.0.1.0 [Release 1.12 to 2.3]
Oracle Network Management for Utilities - DMS - Version 1.12.0.3 to 2.3.0.1.0 [Release 1.12 to 2.3]
Information in this document applies to any platform.

Symptoms

On : 2.3.0.0.0 version, Java Application Server

NMS seems to get out of sync with the

We are seeing strange behavior which seems like the environment becomes out of sync with the backend services.   This appears in the managed server log with multiple OptimisticLockException entries related to Safety and Switching: 

2017-10-18 10:20:52,311 ERROR SAFETY:171 - Error when transitioning document
com.splwg.oms.framework.exception.OmsDaoException: Exception
[EclipseLink-5010] (Eclipse Persistence Services - 2.6.1.v20150916-55dc7c3):
org.eclipse.persistence.exceptions.OptimisticLockException
Exception Description: The object
[com.splwg.oms.model.entity.safety.SafetyDocument@3cd45] cannot be merged
because it has changed or been deleted since it was last read.
Class> com.splwg.oms.model.entity.safety.SafetyDocument
at
com.splwg.oms.model.dao.framework.AbstractDAO.mergeEntity(AbstractDAO.java:47)


Changes

 

Cause

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