Segment Fields Subsection Not Working (Doc ID 2324441.1)

Last updated on NOVEMBER 02, 2017

Applies to:

Oracle Insurance Policy Administration J2EE - Version 11.0.1.0 and later
Information in this document applies to any platform.

Symptoms

On : 11.0.1.0 version, Policy information

ACTUAL BEHAVIOR
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Based off the help guide, provided configuration should work. Instead, the fields do not show up at all. Remove the Subsections and Subsection elements, the fields configured appear on screen. When the subsection config is tested the screen just keeps loading and nothing is displayed, no errors are displayed in the logs either.

EXPECTED BEHAVIOR
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Segment fields should be able to be separated in to subsections.

STEPS
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The issue can be reproduced at will with the following steps:
1. Use attached configuration.
2. navigate to Segment screen.
3. Nothing displays and no errors.

BUSINESS IMPACT
-----------------------
The issue has the following business impact:
Due to this issue, users cannot add subsections to the segment screen.

Cause

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