Copy Project Job Stuck In 'Running' Status

(Doc ID 2324600.1)

Last updated on NOVEMBER 22, 2017

Applies to:

Primavera P6 Enterprise Project Portfolio Management - Version 15.2.0.0 to 15.2.16.0 [Release 15.2]
Primavera P6 Enterprise Project Portfolio Management - Version 16.2.0.0 to 16.2.9.0 [Release 16.2]
Information in this document applies to any platform.

Symptoms

ACTUAL BEHAVIOR
---------------
Submitted Copy Project job gets stuck in 'Running' state.

EXPECTED BEHAVIOR
-----------------------
Job should complete.

STEPS TO DUPLICATE
-----------------------
The issue can be reproduced at will with the following steps:

  1. Login to P6 Pro.
  2. Copy project.
  3. Check job status.

Cause

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