Error '500 Internal Server Error From Rfc 2068 Hypertext Transfer Protocol' When Attempting to Access the P6 Web Login Page

(Doc ID 2324606.1)

Last updated on DECEMBER 14, 2017

Applies to:

Primavera P6 Enterprise Project Portfolio Management - Version 15.2.11.0 and later
Information in this document applies to any platform.

Symptoms

When attempting to access the P6 EPPM Web Access login page, the following error occurs:

Error 500--Internal Server Error

From RFC 2068 Hypertext Transfer Protocol -- HTTP/1.1
10.5.1 500 Internal Server Error

The server encountered an unexpected condition which prevented it from fulfilling the request.

 

No log content is captured in the P6WebAccess log file.  In the WebLogic Managed Server Log, the error below is logged:

IO Error: The Network Adapter could not establish the connection.org.springframework.beans.factory.BeanCreationException: Error creating bean with name 'registryService' defined in class path resource [com/primavera/pvweb/servlet/webconf.xml]: Invocation of init method failed; nested exception is com.primavera.PhoenixException: Unable to resolve privileged username and password

 

The issue can be reproduced at will with the following steps:
1.  Access the P6 Web login page from a browser.
2.  Observe the error message.

Changes

 

Cause

Sign In with your My Oracle Support account

Don't have a My Oracle Support account? Click to get started

My Oracle Support provides customers with access to over a
Million Knowledge Articles and hundreds of Community platforms