Usage Transaction To Dos Are Auto-closed Even When They Are In The Being Worked On State
(Doc ID 2324812.1)
Last updated on OCTOBER 01, 2022
Applies to:Oracle Utilities Meter Data Management - Version 220.127.116.11 to 18.104.22.168.0 [Release 2.1 to 2.2]
Information in this document applies to any platform.
When a usage transaction is in issue detected state and a To Do associated to the usage transaction is Being Worked On, the usage transaction monitor batch picks up the usage transaction, closes the To Do being worked on and creates a new one. The monitor should skip the usage transaction when a linked To Do is being worked on.
Steps To Recreate
- Create a usage transaction in issue detected state a. Ensure that auto retry is YES b. Retry until date is future date c. Ensure that a To Do is created in open status
- Assign the created to do a. Verify that the to do status is being worked on
- Run the Usage Transaction Issue Detected Monitor (D2-UTID) batch a. Ensure that execution time is later than the UT’s Retry Date
- Verify that the usage transaction was processed a. To do being worked on is completed b. New To do is created
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