Case Actions > Open Result in 500 - Internal Server Error - Server object error 'ASP 0177 : 80131040'

(Doc ID 2324906.1)

Last updated on NOVEMBER 03, 2017

Applies to:

Oracle Argus Safety - Version 8.1.1 and later
Information in this document applies to any platform.

Symptoms

After upgrading to Argus Safety 8.1.1, users are seeing the following error when navigating to Argus Safety > Case Actions > Open:

  
This requires users to log back in and does not allow the use of this feature.

Cause

Sign In with your My Oracle Support account

Don't have a My Oracle Support account? Click to get started

My Oracle Support provides customers with access to over a
Million Knowledge Articles and hundreds of Community platforms