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Periodic Reports Created An .CSV Or .RTF Format Are Created As .PDF Documents (Doc ID 2325032.1)

Last updated on JULY 13, 2023

Applies to:

Oracle Life Sciences Argus Safety - Version 8.1.1 and later
Information in this document applies to any platform.

Symptoms

Application / Version
8.1.1

Summary of the issue
Periodic Reports (CTPR, ICH PSUR...) are created with the .pdf extensions no matter what format was selected for the report.

Expected Behavior
CSV or RTF generated files should open

Steps to Reproduce Issue

  1. Click Print button
  2. Report Format: CSV
  3. Run Using: Argus Native
  4. OK Button
  5. After report is generated, click DRAFT
  6. Get pop-up: What do you want to do with (PDF file is shown but should be CSV file)
  7. Select Open option
  8. File will not open
  9. Change the file extension from .pdf to .csv and the file opens

Cause

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In this Document
Symptoms
Cause
Solution


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