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Chinese File Downloaded by Internet Explorer 11 Shows Meaningless Filename (Doc ID 2325502.1)

Last updated on NOVEMBER 06, 2017

Applies to:

Oracle Agile Product Collaboration - Version 9.3.1.2 to 9.3.1.2 [Release 9.3]
Information in this document applies to any platform.

Symptoms

On : 9.3.1.2 version, Folders, Files & Attachments

ACTUAL BEHAVIOR
---------------
Chinese file is renamed to a long meaningless filename after downloaded.

EXPECTED BEHAVIOR
-----------------------
The downloaded file name should be same with the original one uploaded to Agile

STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. User logon Web Client
2. Download a file which contains Chinese characters in filename
3. The downloaded file on drive is renamed to a long meaningless characters like "=_UTF8_B_5Yav5rC46bmPMDEueGxz_="


Cause

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In this Document
Symptoms
Cause
Solution


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