Clicking on the Reports Tab in P6 Web Crashes the Browser, and Requires the BI Publisher Application to be Restarted

(Doc ID 2325727.1)

Last updated on NOVEMBER 29, 2017

Applies to:

Primavera P6 Enterprise Project Portfolio Management - Version 16.2.0.0 and later
Primavera P6 Enterprise Project Portfolio Management Cloud Service - Version 16.2.0.0 and later
Information in this document applies to any platform.

Symptoms

ACTUAL BEHAVIOR

Selecting the Reports tab in P6 causes the browser to become unresponsive and the process must be ended via the Task Manager, and the BI Publisher server must be restarted.

EXPECTED BEHAVIOR

The Reports tab should display reports without causing the browser to hang.

 

The issue can be reproduced at will with the following steps:
1. Login to P6 Web.
2. Access the Reports tab.
3. The browser becomes unresponsive.

 

Changes

 

Cause

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