Dashboard Alerts - Navigation Links Incorrectly Directed To "Control Central - Premise Tree"

(Doc ID 2326367.1)

Last updated on NOVEMBER 08, 2017

Applies to:

Oracle Utilities Customer Care and Billing - Version 2.5.0.2.0 and later
Information in this document applies to any platform.

Goal

CCB&B 2.5.0.2.0 version

Dashboard Alerts - Navigation Links Incorrectly Directed to "Control Central - Premise Tree"

The following links in the Dashboard Alert Zone are incorrectly taking the user to the "Premise Tree Portal" (C1_PREMTREE).

According to the help documents, the links should take you to the "Account Tree Portal" (C1_ACCTTREE).

 Dashboard Link - Alerts - "Account Has Multiple Premises"
 Dashboard Link - Alerts - "Multiple Financially Responsible"
 

Solution

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