"All Unallocated Payments" Showed Duplicate Rows of the Same Posted Payment

(Doc ID 2326817.1)

Last updated on NOVEMBER 10, 2017

Applies to:

Oracle Communications Billing and Revenue Management - Version 7.5.0.17.0 and later
Information in this document applies to any platform.

Symptoms

On :  7.5.0.17.0 version, Accounts Receivable (AR)

There were duplicate unallocated payment items returned by the base opcode - PCM_OP_AR_GET_ACCT_ACTION_ITEMS called at account level.

Sample input Flist :
0 PIN_FLD_POID           POID [0] 0.0.0.1 /account 179907 0
0 PIN_FLD_STATUS         ENUM [0] 2
0 PIN_FLD_INCLUDE_CHILDREN    INT [0] 0
0 PIN_FLD_POID_TYPE       STR [0] "/item/payment"


ACTUAL BEHAVIOR  
----------------------------
There were duplicate rows of payment.

EXPECTED BEHAVIOR
------------------------------
There should be no duplicate rows of payment.

STEPS
-----------------------
1) Create an account with default billinfo (Billinfo-1)
2) Create an item charge after creating a service associated with this default billinfo (Billinfo -1), say Amount $40
3) Create subordinate billinfo (Billinfo-2) which is non paying child of the default billinfo (Billinfo-1)
4) Create another item charge after creating a service associated with this child billinfo (Billinfo -2), say Amount $50
5) Run billing
    Bill Amount = $40 + $50 = $90
6) Apply a payment(P1) of $90 unallocated at the account level
7) Allocate partial amount of $10 to the item charge of $50 that belongs to child billinfo (Billinfo -2)
8) View the unapplied payments:
    BCUI, click Unallocated Payments from Home Tab
    Customer Center, click Adjustments/payments Not applied from Balance Tab

Changes

 

Cause

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