Error :" Expected static field com.agile.extract.server.text.TextOutputStreamWriter.formatter" When Attempting to Export Excel XLS Files

(Doc ID 2327179.1)

Last updated on NOVEMBER 10, 2017

Applies to:

Oracle Agile Product Collaboration - Version 9.3.4.0 to 9.3.4.0 [Release 9.3]
Information in this document applies to any platform.

Symptoms

On : 9.3.4.0 version, Standard reports

When attempting to export an xls file in Agile PLM 9.3.4 the following error is thrown

Error:

Error: Expected static field com.agile.extract.server.text.TextOutputStreamWriter.formatter


Steps to reproduce:


The issue can be reproduced at will with the following steps:

  1. Create a new Change, make sure there is one Date Time field with date value filled in Cover Page, for example "Date Originated" field has value
  2. Click Action >> Export, select Excel(xls) format, click Export button.
  3. Export window popup and shows error "Expected static field com.agile.extract.server.text.TextOutputStreamWriter.formatter"

Issue happens to four types:
Text(txt)
Excel(xls)
Simple text
Simple Excel

 

Note:

Also trying to export any PDX file the following error is thrown:

Expected static method com.agile.extract.server.pdx.PDXOutputStreamWriter.convertDateToW3CFormat(Ljava/lang/String;Z)Ljava/lang/String;

 

Cause

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