Error: "While Trying to Ping LDAP Server Failed to Get Initial Directory Context... Caused by: java.io.IOException: Keystore Was Tampered With, or Password Was Incorrect" When Attempting to Login to P6 Web (Doc ID 2327481.1)

Last updated on DECEMBER 15, 2017

Applies to:

Symptoms

When attempting to log in to P6 Web, the login fails and the following error is reported in the P6WebAccess.html log file:

ERROR /action/login () com.primavera.infr.ldap.LDAPServiceImpl ?:? While trying to ping LDAP server failed to get initial directory context URL=ldaps://xxxxxx:636 Security=ssl AuthenticationMode= Chase Referrals=1 User Key=sAMAccountName
javax.naming.CommunicationException: xxxxxx:636 [Root exception is java.net.SocketException: java.security.NoSuchAlgorithmException: Error constructing implementation (algorithm: Default, provider: SunJSSE, class: sun.security.ssl.SSLContextImpl$DefaultSSLContext)]
at com.sun.jndi.ldap.Connection.<init>(Connection.java:216)
......
Caused by: java.net.SocketException: java.security.NoSuchAlgorithmException: Error constructing implementation (algorithm: Default, provider: SunJSSE, class: sun.security.ssl.SSLContextImpl$DefaultSSLContext)
at javax.net.ssl.DefaultSSLSocketFactory.throwException(SSLSocketFactory.java:248)
......
Caused by: java.security.NoSuchAlgorithmException: Error constructing implementation (algorithm: Default, provider: SunJSSE, class: sun.security.ssl.SSLContextImpl$DefaultSSLContext)
at java.security.Provider$Service.newInstance(Provider.java:1617)
......
Caused by: java.io.IOException: Keystore was tampered with, or password was incorrect
at sun.security.provider.JavaKeyStore.engineLoad(JavaKeyStore.java:780)
......

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Cause