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Error '[User] already logged in at terminal [Machine] under Windows login account [Windows login]. Do you want to clear this user?' When Attempting to Login to P6 Professional Connected to a SQL Server Database (Doc ID 2327842.1)

Last updated on JANUARY 30, 2019

Applies to:

Primavera P6 Professional Project Management - Version 16.2.0.0 and later
Information in this document applies to any platform.

Symptoms

ACTUAL BEHAVIOR

After the P6 environment was upgraded from 8.2 to 17.10, the following message is displayed at login; selecting 'Yes' allows the user to login and run P6:

[user] already logged in at terminal [machine] under windows login account [windows login].  Do you want to clear this user?

EXPECTED BEHAVIOR

This message should not display at login.

 

The issue can be reproduced at will with the following steps:

  1. Login to P6 Professional.
  2. View message.
  3. Select 'Yes' to continue normally.

Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References


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