Error '[User] already logged in at terminal [Machine] under Windows login account [Windows login]. Do you want to clear this user?' When Attempting to Login to P6 Professional Connected to a SQL Server Database
(Doc ID 2327842.1)
Last updated on DECEMBER 03, 2019
Applies to:Primavera P6 Professional Project Management - Version 188.8.131.52 and later
Information in this document applies to any platform.
After the P6 environment was upgraded from 8.2 to 17.10, the following message is displayed at login; selecting 'Yes' allows the user to login and run P6:
<user name> already logged in at terminal <computer name> under Windows login account <Windows account name>. Do you want to clear this user?
This message should not display at login.
The issue can be reproduced at will with the following steps:
- Login to P6 Professional.
- View message.
- Select 'Yes' to continue normally.
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