Cannot See some Unifier Shells in "Shell location/Hierarchy path".

(Doc ID 2327846.1)

Last updated on NOVEMBER 14, 2017

Applies to:

Primavera Unifier - Version 16.2.0.0 to 16.2.0.0 [Release 16.2]
Primavera Unifier Cloud Service - Version 16.2.0.0 to 16.2.0.0 [Release 16.2]
Information in this document applies to any platform.

Symptoms

On Unifier : Version 16.2.0.0

ACTUAL BEHAVIOR
---------------
Cannot see all of the Unifier Shells in the "Shell location/Hierarchy path" at runtime.

EXPECTED BEHAVIOR
Be able to see all of the Unifier Shells that are available.

STEPS
-----------------------
The issue can be reproduced at will with the following steps:

  1. Login Unifier, go to Company workspace
  2. Navigate to the applicable work space, in this instance 'Company Sponsored Shells > NameOfShellType, and create a New Shell of that type
  3. Click on the Shell Location picker
  4. Notice that only 4 Shells are returned to the display - it seems like the maximum number of shells that can be available is 4 shells/tabs - if you inactivate any of the shells, another of the missing single instance shells will show as a tab.

BUSINESS IMPACT
-----------------------
The issue has the following business impact:
Due to this issue, users cannot see all the available shells.

Cause

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