The P6 EPPM Login Page Is Not Accessible, Error in Log "Oracle.Net.Ns.NetException:Got Minus One From a Read Call"

(Doc ID 2328348.1)

Last updated on NOVEMBER 29, 2017

Applies to:

Primavera P6 Enterprise Project Portfolio Management - Version 16.2.6.0 and later
Information in this document applies to any platform.

Symptoms

When attempting to access the P6 Web login page, the error 500 Internal Server Error is displayed and the following errors are found in the P6WebAccess.html log file:

       weblogic.application.ModuleException: oracle.net.ns.NetException: Got minus one from a read call
       at oracle.net.ns.Packet.receive(Packet.java:303)
       at oracle.net.ns.NSProtocol.connect(NSProtocol.java:296)
       at oracle.jdbc.driver.T4CConnection.connect(T4CConnection.java:1102)
       at oracle.jdbc.driver.T4CConnection.logon(T4CConnection.java:320)
       at oracle.jdbc.driver.PhysicalConnection.<init>(PhysicalConnection.java:546)
       Truncated. see log file for complete stacktrace



The issue can be reproduced at will with the following steps:

  1. Browse to the P6 Web login page
  2. See the '500' error page
  3. View the P6WebAccess.html log, see the reported error

 

Changes

 

Cause

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