My Oracle Support Banner

Search in Rules Palette XML Configuration Guide Does Not Work (Doc ID 2328919.1)

Last updated on MARCH 26, 2019

Applies to:

Oracle Insurance Rules Palette - Version 11.0.0.0 and later
Information in this document applies to any platform.

Symptoms

On : 11.0.1.0 version, Explorers

Actual Behavior
When a user tries to search for anything in the configuration guide it shows "No Topics Found" even if the search is valid such as "CopyToPolicyFields"

Expected Behavior
The help section in the Rules Palette application should have the full search functionality as the online documentation.

Steps to Reproduce
1. Open the Rules Palette - Help, XML Configuration Guide
2. Search for anything, even common topics, nothing returns

Business Impact
Due to this issue, users must use the online (OTN) documentation to search.

Changes

 

Cause

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!


In this Document
Symptoms
Changes
Cause
Solution
References


My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.