Extra Information Not Sorted Properly In To Do List

(Doc ID 2329088.1)

Last updated on NOVEMBER 20, 2017

Applies to:

Oracle Utilities Customer Care and Billing - Version 2.5.0.2.0 and later
Information in this document applies to any platform.

Symptoms

On : 2.5.0.2.0 version, TD - To Do

Extra Information Not Sorted properly

On the To Do Summary when you sort using 'extra information' the sort function doesn't work - expected it to be either low to high or vice versa but a mixed up list was returned.

It was sorted based on value but if amount is negative then it not properly sorted. Similarly check some situation sorting is not proper. user think system not calculating automatically based on negative values.

Cause

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